Considering the traditional and old textile of railroad, expanse of organization, 100% governmental environment, hardships, and problems arising from basic and underlying affairs and … there was no possibility of establishment of basic changes or promotion in the quality of service offering.

Hence, establishment of a set of outlooks, forces, systems, and special methods, and appreciating efficiency and criterion-based are necessary.
With this outlook, Raja Passenger Train Company started its activity on Oct. 22, 1996 in the form of an independent governmental company, whose 100% shares belong to the Railway of the Islamic Republic of Iran, aiming at qualitative and quantitative growth in the field of passenger transportation. The policy of Raja has been concentrated on optimized utilization from facilities, successive optimization, enhancing efficiency and proper service offer in the direction of enhancement of the organization and promotion of qualitative and quantitative level of passenger service. This company is presently trying to provide more appropriate conditions for the traveling of dear compatriots by benefiting from specialty and experience of about 2100efficient man forces in the field of management, engineering, planning, research, operation, service rendering, and repair as well as by benefiting from the existing facilities.

In this direction honoring customers, respecting passenger’s rights, successive promotion of level of passenger services were the main and fundamental policies of the company and great measures have been taken for achieving these objectives.